Support News
New firmware release for 2014/2015 LED TVs
TV & AV
Apr 13, 2015
To keep your TV in optimum condition, upgrade your TV to the latest firmware.
Firmware Upgrade by Online
1. Make sure that your TV is connected to your local network and the Internet. The connection can be wired or wireless.
2. Go to Menu > Support > Software Update > Update Now
3. The TV searches online for the latest firmware. It will display “No New Updates” if your TV already has the latest TV firmware. If your TV does not have the latest firmware, the TV will download and install it.
4. Follow the directions that appear on the screen.
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the firmware update. All video and audio settings return to their default settings after a firmware update. We recommend recording your settings so you can easily reset them after the update is complete.
Firmware Upgrade by USB
1. Download the software file from Samsung.com onto your computer
- Go to Samsung.com/nz > Support > Choose Television, and then enter the product’s model number into the search field.
- Click ‘Upgrade File (USB type) (EN)’ to download the TV firmware file.
2. Unzip and extract the folder and files to a USB flash drive.
- Make sure all files are in a folder in the root directory with the same name as firmware file name.
3. Insert the USB flash drive containing the firmware file into the USB port of the TV.
4. Go to Menu > Support > Software Update, and then select Update Now.
5. Follow the directions that appear on the screen.
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the firmware update. All video and audio settings return to their default settings after a firmware update. We recommend recording your settings so you can easily reset them after the update is complete.
