Samsung AC "Smart Install"
"Smart Install" is a special function to check important parameters of your Samsung Inverter air conditioner and is mandatory for 2025 AC models. Here’s a tutorial on how to activate "Smart Install" in your Samsung air conditioner and also learn to decode various error codes that may appear during the installation process.
Please refer this guide for quick steps to "Smart Install" your AC.
A) Check the installation status of the air conditioner.
1. Check the power supply, service valve (if it’s open), power cable of the indoor and outdoor unit and amount of additional refrigerant required for pipe extension.
2. Status of the indicator after supplying the power : Standby status.
B) When the air conditioner is in standby status, use the remote controller to start the "Smart Install" mode.
1. Press the [SET], [Mode], [Power] button simultaneously for 4 seconds.
• "Smart Install" mode can be operated only with the supplied remote controller.
• During the "Smart Install" mode procedure, remote controller cannot be operated.
2. "Smart Install" mode in progress.
• 88 Display : Progress will be displayed in 0~99.
Note:-
- Remote controller appearance & functions may vary as per AC model.
- Display may vary as per the model.
C) "Smart Install" mode will end.
1. "Smart Install" mode will take approximately 7~13 minutes. (Actual time may vary based on the model)
2. When Installation is successful : "Smart Install" mode will end with ringing sound and the air conditioner will be in standby status. (Error message will not be displayed on the indoor unit indicator and the remote controller and buttons on the indoor unit will work normally)
3. When installation is not successful : "Smart Install" mode will end and error message will be displayed on the indoor unit display.
Take necessary measures when error occurs
| Error indicator / Display | Error | Measures to take by an installer |
|---|---|---|
| C 101 | Communication Error between Indoor and outdoor unit. | Check the cables connection between the indoor and outdoor units. See if the power cable or communication cable is interchanged. |
| C 102 | Communication Error between Indoor and outdoor unit. | Check the cables connection between the indoor and outdoor units. See if the power cable or communication cable is interchanged. |
| Refrigerant not flowing into the indoor unit. |
1. Check the outdoor unit for refrigerant leaks, and check and ensure the service valves are open. 2. Check and ensure the outdoor unit compressor is operating. 
*These measures are applicable only when the appearance of the outdoor-unit terminal block is as above. |
|
| C 121 | Error on indoor temperature sensor. | Make sure that the indoor temperature sensor is properly connected. |
| C 122, C 123 | Error on indoor heat exchanger sensor. | Make sure that the evaporator temperature sensor is properly connected. |
| C 154 | Error on indoor fan motor. |
1. Make sure that the evaporator motor is properly connected to the board. 2. Check for a foreign substance inside the unit that may be preventing the blower wheel from turning. |
| 88, C 162, C 163 | EEPROM / Option error. | Reset the option codes. |
| C 422 | Refrigerant flow blocking error. |
1. Make sure that the service valves are completely open. 2. Check for any blockage in the refrigerant pipe that connects the indoor and outdoor units. 3. Check for refrigerant leaks. |
| C 554 | Lack of Refrigerant. (For Inverter model only) |
1. Make sure a sufficient amount of refrigerant has been added for a pipe that is longer than 7.5 m. 2. Check for refrigerant leaks between the valve and pipe connection. |
If you are having trouble with your Samsung air conditioner, please get in touch with our Samsung customer care for further assistance.
Other topic you may intersted in:
Thank you for your feedback!
Please answer all questions.
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Scan to access
WhatsApp
![WhatsApp image icon]()
![WhatsApp image icon]()
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Scan to access
Chat with us
![chat with us icon image contact info]()
![chat with us icon image contact info]()
Sign Language
![Sign language image]()
![Sign language image]()
Available: 11 AM to 4 PM (Monday - Friday)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()
RC01_Static Content : This text is only displayed on the editor page